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How to Fix / Solve: TikTok Verification Puzzle Not Working

Post Last Updates by Ankit: Friday, December 22, 2023 @ 5:05 PM

TikTok Verification Puzzle Issue

TikTok Verification Puzzle Issue

Users Struggling with Verification Puzzle Feature

News: TikTok users are currently facing difficulties with the verification puzzle feature, which is hampering their ability to log in or switch accounts. This verification mechanism, which involves aligning two circles to create a complete picture, is currently malfunctioning for many users. Despite numerous attempts, users are unable to progress beyond this step, leading to frustration and problems accessing their accounts.

Social Media Outcry

Users have taken to social media to express their struggles, reporting multiple failed verification attempts or encountering an error message when trying to switch between accounts. TikTok has not yet addressed these issues, causing concern among affected users.

Security Measure Turned Obstacle

The verification process is meant to serve as a security measure, usually triggered when logging in from a new device or third-party source. However, technical glitches with this feature can unintentionally lock users out of their accounts, affecting their ability to use the platform.

Troubleshooting Steps

If you are experiencing issues with the TikTok verification puzzle, there are several steps you can take to try and resolve the problem:

1. Internet Connectivity Check:

Make sure that your device has a strong and uninterrupted internet connection. Any interruptions during the verification process can cause issues. Consider connecting via Wi-Fi or moving to an area with better cellular reception to ensure a stable connection.

2. App Update:

Check the app store on your device for any pending TikTok updates. Installing these updates before accessing the app can often fix bugs or glitches that may be causing the verification puzzle to malfunction.

3. Guest Mode Access:

To try the verification puzzle again, use the guest mode feature on TikTok. Log out of your account, reopen the app, and attempt the verification puzzle as a guest user. This can sometimes bypass certain issues encountered during the regular login process.

4. Alternative Device or Browser:

If the issue persists, try logging into TikTok using a different device or switching to a different browser on your mobile device. If the verification puzzle works fine on another device or browser, it could indicate that the problem is specific to your original device or browser settings.

These troubleshooting steps aim to address the TikTok verification puzzle malfunction. However, since TikTok’s response and updates are crucial in resolving such issues, users may need to wait for future updates from the platform to completely rectify the problem.

In conclusion, TikTok users are currently facing difficulties with the platform’s verification puzzle, preventing them from logging in or switching accounts. Steps such as checking internet connectivity, updating the app, using guest mode, or trying alternative devices or browsers may help resolve the issue. However, users may ultimately need to wait for TikTok to release updates to fully fix the problem.


1. Why is the TikTok verification puzzle not working?

The TikTok verification puzzle may not be working due to technical glitches or bugs. These issues can prevent users from progressing beyond the verification step.

2. How can I fix the TikTok verification puzzle issue?

You can try troubleshooting steps such as checking internet connectivity, updating the app, using guest mode, or trying alternative devices or browsers. However, it may also require TikTok to release updates to address the problem.

3. When will TikTok fix the verification puzzle issue?

As of now, there is no specific timeline for when TikTok will fix the verification puzzle issue. Users may need to wait for future updates from the platform to completely rectify the problem.

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