How to Fix / Solve: There Was A Problem Joining The Game On Grounded

News: Some gamers have found success in resolving certain issues by adjusting their system’s date and time settings. To accomplish this, you can take the following steps based on your device:

For consoles such as Xbox or PlayStation:
1. Navigate to the settings menu on your console.
2. Find the date and time settings within the system or general settings.
3. Make sure that the date and time are accurately set according to your time zone.

For Windows 10 PCs:
1. Click on the Start button and choose “Settings.”
2. Select “Time & Language.”
3. Confirm that the date, time, and time zone settings are correct.

For Mac PCs:
1. Click on the Apple menu and select “System Preferences.”
2. Choose “Date & Time.”
3. Verify that the date, time, and time zone settings are accurate.

Invite Players from the Lobby Screen

Instead of inviting players while in an ongoing in-game session, consider inviting them directly from the lobby screen, which might circumvent the issue you’re experiencing. Here are the steps to do this:

– When you’re in the game and at the main menu or lobby screen, navigate to the multiplayer or party section of the game’s menu.

– Seek out an option specifically designed for inviting friends or players to join your game. This might be labeled as “Invite Friends” or “Invite Players.”

– Choose the friends you wish to invite and confirm your selection.

– Upon sending the invites, patiently wait for your friends to receive and accept the invitations. Once accepted, they should seamlessly join your ongoing game session.

Ensure Xbox Live Friendship

To guarantee smooth multiplayer gaming on Xbox, it’s crucial that all players are connected as friends on Xbox Live. Here’s how you can ensure Xbox Live friendship with other players:

– Press the Xbox button on your controller to open the guide.
– Navigate to the “People” tab and select “Friends” to access your friends list.
– Use the search function or scroll through your friends list to locate the player you wish to add as a friend.
– Choose the player’s profile and select the option to send a friend request, often labeled as “Add Friend” or similar.
– Wait for the other player to accept your friend request. Once accepted, you will establish a connection as friends on Xbox Live.

Check Xbox Networking

On Windows, you can troubleshoot network issues by typing “Xbox Networking” in the search box on the bottom left of your screen. This may help identify and resolve any network-related issues. To check Xbox Networking on Windows:

– Click on the Start button and select “Settings” (the gear icon).

– In the Settings window, click on “Gaming.”

– Select “Xbox Networking” from the left-hand menu.

– The Xbox Networking tool will start checking the status of your internet connection and the connection to Xbox Live services.

– It will provide information about your network performance and any issues that may be affecting your ability to connect to Xbox Live.

Purchase from the Xbox Store

If the issue persists, consider having your friend purchase the game from the Xbox Store instead of Steam. Some users have reported that purchasing the game from the Xbox Store helped resolve multiplayer connectivity issues. To do this:

– Inform your friend that purchasing the game from the Xbox Store may help resolve the issue.

– On their Xbox console or through the Microsoft Store on their Windows PC, they should search for the game title, such as “Grounded,” in the store’s search bar.

– Once they have located the game, they can proceed to purchase and download it directly from the Xbox Store.

Contact Grounded Support

If the problem persists despite following the aforementioned steps, it might be beneficial to contact Grounded’s official support for additional assistance. When reaching out to them, provide detailed information about the encountered error and the troubleshooting steps you’ve already attempted.

Facing the “There was a problem joining the game” error in Grounded can indeed be frustrating. However, there are several troubleshooting methods available. Adjusting date and time settings, inviting players from the lobby screen, ensuring Xbox Live friendship, checking Xbox Networking, purchasing from the Xbox Store, and seeking help from Grounded Support are all potential avenues to resolve the issue and regain the ability to enjoy uninterrupted multiplayer gameplay.

FAQs

Q: What are the steps to resolve the “There was a problem joining the game” error on Grounded?

A: Several solutions may help: adjusting date and time settings, inviting players from the lobby screen, ensuring Xbox Live friendship, checking Xbox Networking, purchasing from the Xbox Store, and contacting Grounded Support.

Q: What’s the advantage of inviting players from the lobby screen instead of in-game?

A: Inviting players from the lobby screen might circumvent the error and lead to a more seamless gameplay experience.

Q: Is there a difference between purchasing the game from the Xbox Store versus Steam regarding this issue?

A: Some users have found that buying the game from the Xbox Store resolved multiplayer connectivity issues. If problems persist, trying this approach could be beneficial.